Wearing a mask or approved neck strap is compulsory in queues and on ski lifts.
No attendance limit is envisaged in the ski area.
Cancellation guarantee free of charge until D-15 for packages from 3 days and up to D-1 in the event of a problem related to COVID 19 ** (on proof).
* lasting 3 to 15 consecutive days.
** illness of one of the trip participants, quarantine, travel restriction.
Wearing a mask is compulsory during gatherings at the start and return of classes, for instructors and for students aged 11 and over.
Limitation of the number of accompanying persons per pupil to 1.
Organization of departures and arrivals of courses to limit crossings and the duration of gatherings.
Cleaning and disinfection of the equipment used (bibs, DVA, …).
For any reservation canceled due to COVID 19, all sums paid will be refunded upon presentation of medical proof.
In the event that the service is interrupted due to COVID-19, the amounts paid will be refunded after deduction of the services consumed, invoiced on a pro rata basis.
All accommodation providers are implementing reinforced measures in terms of hygiene and disinfection of the apartments and rooms offered to holidaymakers.
All accommodation providers offer you cancellation conditions adapted to the current context, sometimes with full refunds up to the day before your arrival in Valmorel.
Contact your host to guide you.
The entertainment program has been adapted and is evolving based on government announcements. Certain recurring events will be adapted so as to respect the constraints linked to health measures. Our team will also offer new animations, even more magical;)
All events are currently held.
The Tourist Office reception desks are equipped with plexyglass protections, and have hydro-alcoholic gel dispensing terminals.
After being one of the first destinations to offer reusable masks this spring, the Tourist Office will be offering a new range of “Trendy” masks this winter;)
NEW: the Tourist Office will also offer FFP1 standard neck warmers for sale in Valmorel colors! They will be on sale at the various reception points of the Tourist Office.
To wait, don’t hesitate to take a look at our online store!