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COVID-19 information

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Last update: 12/27/2021

covid-19 information

I’m staying in Valmorel or Doucy resorts, where can I get tested?

You can get tested in Valmorel, at the drugstore Pharmacie du Soleil, by prior appointment only. Starting on December the 18, from 9am to 7.30pm. You will be charged between 25 and 30€ for an antigen test for unvaccinated people.

Appointments are made primarily via the doctolib.fr platform. In case of symptoms, if you cannot find an appointment on doctolib.fr, contact the Pharmacie du Soleil, from 9am to 6.30pm on weekdays, and from 9am to 7.30pm at weekends on +33(0)4 79 09 81 37.

At the Valmorel Medical Center (Ground floor of the building “La tour” at the end of the pedestrian street), you can also get tested, only if you have any symptoms related to Covid-19 (from December 18).

It is also possible to get tested in various areas nearby in the valley (Grand Aigueblanche, Moûtiers) : https://www.sante.fr/cf/carte-depistage-covid.html

Finally, PCR tests can only be done at the Synlab laboratory in Moûtiers.

Test facilities deployed in Valmorel will be able to absorb all the requests?

The drugstore La Pharmacie du Soleil is prepared and staffed to welcome a big volume of requests. However, appointments and timeframes will depend on the pandemic situation and frequentation.

Do you have a vaccination center on site?

Medical center doctors will administer vaccines (Pfizer Biotech) from December the 18: you can get an appointment from this date.

Is the health pass required everywhere in the resort?

The health pass is mandatory for everybody using ski chairs and ski lifts, as soon as the national incidence rate goes over 200 cases for 100 000 inhabitants.

The health pass is mandatory to go to restaurants, bars, and every places listed in the 7th of August 2021 decree.

You don’t need the health pass to go to the Tourist Info Center, stores (except for the ones listed in the 7th of August 2021 decree), buses. Most of the accommodation providers don’t require it, except for the all-inclusive ones, such as Villages Clubs. Feel free to get in touch with your accommodation provider to know all about requirements prior to arrival.

 

Are you going to check the health pass?

In order to use ski lifts, you will have to present your health pass when buying your skipass. Random controls will be operated at the starts of most of the ski lifts. You can find out more about sanitary process on the ski lifts on https://skipass.valmorel.com/

Controls could be operated by Ski teachers for over 12 year-old children. Restaurants and bars owners (and al stores and places listed in the 7th of August 2021 decree) will also control health pass.

Do we have to wear a mask everywhere in the resort?

Wearing a mask for anyone over 11 year-old will be compulsory in ski lifts lines, in pergolas and cabins, and on ski chairs. You won’t need to wear it on ski lifts, carpets, and on the slopes.

In addition, it is compulsory to wear a mask in the whole resort of Valmorel and Doucy.

The list of sites concerned by the compulsory wearing of masks is regularly updated on the website of the Savoie Prefecture https://www.savoie.gouv.fr/Actualites/COVID-19-Point-sur-la-situation-en-Savoie

 

I’ve booked ski classes for my husband and my children, do we all need to have a health pass? 

If you are going to use the ski lifts, health pass will be required for everyone over 12 year-old. However, if you are not going to use it, or just use the beginner carpets, health pass is not required.

Do I need a health pass to go snowshoeing with a guide ?

Health pass is not required for guided snowshoeing walks, only if you don’t need to use ski lifts.

What about entertainment and events? 

You won’t need a health pass for outside activities and special events. Wearing a mask is however highly recommended for over 11 year-old people.

You will need a health pass for inside activities and special invents.

I’m a foreigner tourist, what about going to France or restrictions?

Situation is continuously evolving, we highly recommend to check up to date information on the government website .

In France, the COVID certificate (passe sanitaire) is issued to people who have tested negative or who have been fully vaccinated with one of the vaccines recognized by the European Medicines Agency or one of the equivalents to these vaccines.

You travel FROM EUROPEAN UNION (European Union Member States, Albania, Andorra, Faroe Islands, Holy See, Iceland, Israel, Liechtenstein, Monaco, Morocco, North Macedonia, Norway, Panama, San Marino, Switzerland, Turkey, Ukraine or the United Kingdom (England and Wales, Northern Ireland, and Scotland)): EU Digital COVID certificate is applied.

You travel FROM NON-EUROPEAN UNION COUNTRIES: you should apply for a COVID certificate:

  • In pharmacies in France. You should present your passport and the paper version of the original vaccination certificate in a pharmacy offering the service (a list is available on the Ministry for Solidarity and Health website).
  • A temporary QR code valid 72 hours can also be generated by a healthcare professional following a negative RT-PCR or antigen test: COVID 19 TEST CENTRE

Our commitments against Covid-19

The open air and wide open spaces await you!

Tourist Info Center

Tourist Info Center is ready and prepared to welcome you. All sanitary measures have been taken to guaranty a safe stay among us. Many QR-codes have been set up all over the resort, to make it easier to have access to up to date information you could need during your stay. Covid-free neck warmers and reusable masks are sold in our offices (Valmorel and Doucy).

Health

Health services are ready and prepared to give you the best cares possible.
The Pharmacie du soleil and the Medical Center in Valmorel are open every day, Sundays and Holidays included

Shops & activities

Retailers and activities providers are staffed and ready to welcome you in this peculiar background, to guaranty serenity and safety.

They commit to :

  • Follow government health recommendations
  • Wear masks, clean contact zones and follow the protection protocol
  • Provide antibacterial gel
  • Use contactless payment as often as possible
  • Give an up to date information regarding all the protection measures

Ski lifts 

Hydroalcoholic gel is provided and surgical masks (0.9€) are for sale in skipass desks. Moreover, is it now easier to buy your skipass online and avoid contacts or waiting lines : https://skipass.valmorel.com/