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Privacy policy

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Use of cookies

What is a cookie?

A cookie is a file that records information about your browsing on this site. It does not record information on your hard drive, but it does enable us to recognise you when you return to our site.

How do I accept, configure or refuse a cookie?

You can configure your browser so that cookies are saved or rejected.

For Microsoft Internet Explorer :
Select the “Tools” menu, then “Internet Options”.
Click on the “Confidentiality” tab
Select the desired level using the slider

For Mozilla Firefox :
Choose the “Tools” > “Options” menu
Click on the “Privacy” option
Cookies” section

For Chrome :
Choose the “Edit” > “Preferences” menu
Click on the “Personal data” option
Cookies” section

For Safari :
Choose the “Edit” > “Preferences” menu
Click on the “Personal data” option
Cookies” section

Consequences of your choice

The activation of cookies leads to the storage of your identifiers in a form, in a comment, or possibly stores your browsing data. It is important for you to know that if you decide to refuse or delete cookies on your browser, this will not prevent advertising from being displayed. The only difference is that they will no longer be tailored to your areas of interest.

Cookies that may be installed via this website

When you connect to this site, we may install several cookies on your computer or smartphone/tablet. The cookies concerned will be valid for a maximum of 13 months.

These cookies enable us to:

compile statistics on visits to and use of the elements making up the site (sections and content visited, route taken, etc.)

adapt the presentation of the site to your terminal’s display preferences (language used, display resolution, operating system used);

to store information relating to a form that you have filled in;

to implement security measures, for example when you are asked to reconnect to content or a service after a certain period of time.

Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These cookies include session identifiers, authentication cookies, load balancing session cookies and cookies used to personalise your interface.

Possible cookies

“Flash” Cookies from “Adobe Flash Player™”. “Adobe Flash Player™” enables the rapid development of dynamic content using the “Flash” computer language. Flash (and applications of the same type) memorises the settings, preferences and use of this content using a technology similar to Cookies. However, “Adobe Flash Player™” manages this information and your choices via an interface different from that provided by your browser software.

Insofar as your Terminal is likely to view content developed with Flash language, we invite you to access your Flash Cookie management tools, from the website.

So-called “social network” cookies: the pages and articles on the site may be accompanied by a third-party IT application that enables content to be shared on social networks.

We have no control over the process used by the social networks concerned (Facebook, Twitter, Google+, Pinterest, Instagram, YouTube, etc.) to collect this information and we invite you to consult their privacy policies.

For example, for Facebook: https: //


Use of personal data

We may use your personal data to send you information relating to your request. We undertake not to pass on your details to third parties. You can exercise your right to consult, modify or delete your personal data by using the attached form or by contacting us by e-mail :

Select your request:


“In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended Data Protection Act of 6 January 1978, Valmorel Tourisme informs you of the following points:

1 Identity of the party responsible for processing your personal data

The data controller is Valmorel Tourisme, whose registered office is at 25, Bourg Morel, 73260 Les Avanchers-Valmorel – France.

Tel : +33 (0) 4 79 09 85 55

E-Mail :

2 What personal data is collected

We are likely to collect several types of information about you, in particular:

-Identity data (surname, first name, date of birth, nationality, etc.)

-Contact details (email, telephone, postal address, etc.)

-Data on the composition of your travel group (adults, children, friends, etc.)

-Details of services booked with our partners (details of products, booking date, dates and duration of services, amounts, etc.)

-Your preferences and interests (activities enjoyed, criteria for choosing your holiday, etc.)

-Your level of satisfaction, your questions/comments about your holiday

-Information generated in the course of browsing or using our website and our digital application.

3. For what purposes? On what legal basis and for how long:

We use your personal data to :

– send you, with your consent, information about you,

– process your personal data in our customer marketing programme, in order to carry out marketing and brand promotion operations and to gain a better understanding of your needs and wishes,

– adapt our products and services to best meet your requirements,

– personalise the messages sent to you,

– qualification of the customer database,

– segmentation operations based on booking history and your travel habits with a view to sending targeted communications, in accordance with the obligations arising from the European ePrivacy Directive (2002/58/EC as amended in 2009),

– compiling statistics and reporting,

– identify and manage customer preferences

4. For how long?

The data of newsletter subscribers is kept for 3 years from the last contact with the user (click on a link, formal reply) or until the user requests deletion.

5. Who will receive the data?

The data collected is intended for Valmorel Tourisme.

6. What are your rights?

In accordance with the amended French Data Protection Act of 6 January 1978, you have the right to access, rectify and object to any personal data concerning you, as well as the right to consult the list of data processing operations carried out by Valmorel Tourisme. You can exercise these rights by post to the following address

Valmorel Tourisme

25, Bourg Morel

73260 Les Avanchers-Valmorel

or by email to the following address:

To this end, please enclose proof of identity with your request. If you exercise these rights, we will endeavour to respond to your requests as quickly as possible, within the maximum legal limit of one (1) month, at no cost to you. If, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the CNIL.”